Community & Support

Community forum (dashboard)

From Community, publish posts in different categories: Discussion, Question, Tutorial, Bug Report, Announcement, Project Showcase. A rich text editor is available, along with search and comments.

Polls — title, description, answer options, end date.
Giveaways — contests with a title, number of winners, end date.
Opinion (reviews) — 1 to 5 star rating (must be written in English).

Getting help (dashboard)

The Support form offers a subject (general inquiry, technical support, billing, suspended server/account, request a new egg, report a post...) and a rich message field with image upload. Three channels to choose from:

Community

A public post on the forum.

Email

A classic email reply.

Ticket

A dedicated conversation thread, usually the fastest response.

There's no separate ticket system on waifly.com anymore: all tickets are now created and tracked from dash.waifly.com/support (the "Ticket" channel above).

The "request free hosting" page is deprecated and now redirects to Discord or support email.